HCL Named a Leader for Digital Services in Consumer Banking by Everest Group

Noida, India; 22nd February 2018 – HCL Technologies (HCL) continues to be recognized for its global leadership in next–generation digital services for the financial services organizations. HCL has been named a leader for digital services in consumer banking by Everest Group ‘Service Provider Landscape with PEAK Matrix™ Assessment 2018 for Digital Services in Consumer Banking’. In the study, HCL secured high scores for both ‘vision and capabilities’ as well as ‘market impact’.

“Receiving this leadership award demonstrates success of our Mode 1–2–3 strategy which re-invents digital operating model for leading banks,” said Rahul Singh, President and Head – Financial Services, HCL Technologies. “We believe that our collaborative approach and co–innovation lab offerings have helped banks pioneer next–generation IT solutions – enabling them to meet the ever–increasing digital needs of their end–customers.”

“As consumers demand superior digital experience, retails banks are reorienting themselves as a lifestyle partner by collaborating with FinTechs, moving to open architecture, and delivering contextual products & services,” said Ronak Doshi, Practice Director, Everest Group. “Investments in new technologies through inhouse IPs, co-innovation labs, DevOps-focused teams, and partnerships with FinTechs and academia have helped HCL Technologies secure its position as a Leader in Everest Group’s inaugural assessment on Digital Services for Consumer Banking with Services PEAK Matrix™ Assessment 2018.”

Cutting–edge digital financial services technology will pave the future of the industry. For the 21st Century financial services organization, HCL offers smart, next–generation digital technologies, allowing companies address the need of the hour and stay ahead of the game. HCL’s differentiated technology solutions for financial services are targeted at driving digital customer experience, bringing agility with renewed focus on regulatory compliance, rationalizing and converging IT and operations across business divisions.

For the purpose of the study, Everest Group assessed and analysed 22 digital service providers featured on the digital services in consumer banking PEAK Matrix™. The assessment is based on Everest Group’s annual RFI process for the calendar year 2017, interactions with leading services providers, client reference checks, and analysis of the consumer banking digital services market.


About HCL Technologies 

HCL Technologies (HCL) is a leading global IT services company that helps global enterprises re–imagine and transform their businesses through digital technology transformation. HCL operates out of 32 countries and has consolidated revenues of US$ 7.6 billion, for 12 Months ended 31st December, 2017. HCL focuses on providing an integrated portfolio of services underlined by its Mode 1–2–3 growth strategy. Mode 1 encompasses the core services in the areas of Applications, Infrastructure, BPO and Engineering & R&D services, leveraging DRYiCETM Autonomics to transform clients’ business and IT landscape, making them ‘lean’ and ‘agile’. Mode 2 focuses on experience–centric and outcome–oriented integrated offerings of Digital & Analytics, IoT WoRKS™, Cloud Native Services and Cybersecurity & GRC services to drive business outcomes and enable enterprise digitalization. Mode 3 strategy is ecosystem–driven, creating innovative IP–partnerships to build products and platforms business.

HCL leverages its global network of integrated co-innovation labs and global delivery capabilities to provide holistic multi–service delivery in key industry verticals including Financial Services, Manufacturing, Telecommunications, Media, Publishing, Entertainment, Retail & CPG, Life Sciences & Healthcare, Oil & Gas, Energy & Utilities, Travel, Transportation & Logistics and Government. With 119,291 professionals from diverse nationalities, HCL focuses on creating real value for customers by taking ‘Relationships Beyond the Contract’.

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